Shipping policy
Welcome to FPCO Apparel. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within ( ) business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-volume periods, product launches, promotions, or holidays, processing times may be extended.
Shipping Times
Estimated delivery times:
- United States: () business days
- Canada: () business days
- International: () business days
Delivery times are estimates and may vary depending on the destination, carrier delays, customs processing, weather conditions, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time. Any applicable free shipping thresholds will be displayed on our website.
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after shipment.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. FPCO Apparel is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. FPCO Apparel is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping information, contact us as soon as possible and we will do our best to assist before the order ships.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. If your package appears lost or significantly delayed, please contact the carrier first using your tracking number.
If additional assistance is needed, contact our support team and we will help investigate the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
fp_co@icloud.com